Improve emergency response times

Average Police response time in minutes by call priority by fiscal year

Response time is measured from when a call is entered into the computer-aided dispatch system to when the first unit arrives on scene.

Calls are dispatched according to a hierarchy. Priority E, indicating imminent threat to life, and priority 1, indicating threat to life or a serious crime in progress, are the top two categories of calls with immediate dispatch. Three lower priority categories are dispatched in the order they are received as quickly as possible when no higher priority calls exist. Average response times for these lower categories range from 23 to 83 minutes.

Source: City of San Diego Police Department

Percent of Fire/EMS responses where the initial emergency unit responding arrived within 7 minutes and 30 seconds by fiscal year quarter

Includes responses in all categories of calls in San Diego that are for treatment of medical patients and control of small fires. The time is measured from phone pickup at Fire dispatch to when the first unit arrives at the scene of the emergency.

Source: City of San Diego Fire-Rescue Department

Percentage of Fire/EMS effective response force arrival within 10 minutes and 30 seconds by fiscal year

Source: City of San Diego Fire-Rescue Department

Decrease ratio of drowning to beach attendance

According to the U.S. Lifesaving Association (USLA), the chances a person will drown at a beach protected by USLA-affiliated lifeguards is 1 in 18 million. SDFD Lifeguard Division tracks daily beach attendance and the number of drownings. This metric shows annual beach attendance at guarded San Diego City beaches. No drowning fatalities occurred in these years.

Source: City of San Diego Fire-Rescue Department

Decrease cost/loss index

The Fire Cost/Loss Index is a per capita industry measure that weighs the department's operating budget in relation to the cost of property damaged or destroyed as a result of a fire incident.

Cost/Loss index by fiscal year quarter

Source: City of San Diego Fire-Rescue Department

Increase percentage of fires confined to area/room of origin

A fire is confined to an area/room of origin when the fire does not spread beyond the area/room where it started. This metric shows the percentage of structural fires that were reported as confined.

Percent of structure fires confined to room or area of origin by fiscal year quarter

Source: City of San Diego Fire-Rescue Department

Promote fire prevention

Percentage of annual inspections completed with 90 days of annual inspection date

Source: City of San Diego Fire-Rescue Department

Percentage of privately owned parcels subject to brush management regulation inspected for compliance annually

Source: City of San Diego Fire-Rescue Department

Reduce total number and per-capita rate of Part I crimes

The Department of Justice Uniform Crime Reporting (UCR) program collects information on certain crime types from law enforcement agencies throughout the United States. Part I crimes include murder, rape, robbery and aggravated assault. Property crimes include burglary, larceny, and motor vehicle theft.

Part 1 crime totals by fiscal year

Source: City of San Diego Police Department

Part 1 crime rates per 1,000 residents by fiscal year

Source: City of San Diego Police Department

Increase Part 1 crime clearance rates

Crime clearance rates compare the number of clearances during the period to the number of crimes during the period.

Percent of crimes cleared by fiscal year

Violent crimes include murder, rape, robbery and aggravated assault. Property crimes include burglary, larceny, and motor vehicle theft.

Source: City of San Diego Police Department

Decrease average wait times for 911 calls

Average wait times for 911 callers have decreased since April 2016 following improvements to dispatch operations and recruitment/retention.

Average 911 call wait times monthly since April 2016

Source: City of San Diego Police Department monthly Communications Division reports

Percentage of 911 calls for Fire-Rescue answered in 10 seconds or less after transfer to Fire dispatch

Source: City of San Diego Fire-Rescue Department

Percentage of Fire-Rescue first responder dispatch time within 1 minute from receipt of the 911 call in fire dispatch to fire company notification

Source: City of San Diego Fire-Rescue Department

Increase community policing efforts

The men and women of the San Diego Police Department work together in a problem-solving partnership with communities, government agencies, private groups, and individuals to fight crime and improve the quality of life for the residents and visitors of San Diego.

Neighborhood Watch is a community partnership program involving regular meetings that are held monthly in neighborhood communities to discuss public safety and quality of life issues. Many Neighborhood Watch groups utilize Nextdoor.com as a conduit of communication to address crime awareness and prevention. There are currently over 775 Neighborhood Watch groups throughout the City of San Diego.

Crime Stoppers is a countywide program that allows residents to provide anonymous tips that help law enforcement fight crime.

Community
meetings

546
Q3 FY 2016

Crimestoppers
cases solved

47
Q3 FY 2016

Nextdoor.com
users

92,218
As of March 31, 2016

Facebook
likes

56,626
As of June 29, 2016

Instagram
followers

2,224
As of June 29, 2016

Twitter
followers

24,600
As of June 29, 2016

Sources: City of San Diego Police Department; Crime Stoppers Annual Report

Percentage of police officer proactive time

Source: City of San Diego Police Department