Expand hours and programming of City libraries and recreation centers

The San Diego Public Library system serves the educational, cultural, business, and recreational needs of San Diego's diverse communities through its Central Library, 35 branch libraries, and the adult literacy program READ/San Diego.

The Mayor’s Fiscal Year 2016 Budget, with approval of City Council, funded an additional 203 hours of library service hours per week citywide. It restored core branch library hours to 48 hours per week for the first time since 2003 and strategically expanded library services on weekends.

The San Diego Public Library is the region’s top provider of free educational and cultural programs. Attendance at free Library programs has more than doubled since 2010.

Total annual hours of all City library branches

Source: City of San Diego Public Library

Number of people attending all City library programs

Source: City of San Diego Public Library

Number of all City library programs

Source: City of San Diego Public Library

Recreational programs, team sports, and activities help build self-esteem, confidence, social harmony, independent thinking, and self-discipline while improving overall health and promoting conflict resolution skills for youths and adults.

Programs offered at parks throughout the City vary, but can include interpretive nature programs, ceramics, learn-to-swim, karate, gymnastics, dance, soccer, basketball, water polo, nature walks, golf, day camps, softball, holiday and cultural events, outdoor movies, senior activities, tiny tot classes, and therapeutic recreation.

Total hours of all recreation centers

Source: City of San Diego Park & Recreation Department

Enrollment in recreation center programs by facility type from July 1 to December 31 2015

Source: City of San Diego Park & Recreation Department

Improve emergency response times

Average Police response time in minutes by call priority by fiscal year

Response time is measured from when a call is entered into the computer-aided dispatch system to when the first unit arrives on scene.

Calls are dispatched according to a hierarchy. Priority E, indicating imminent threat to life, and priority 1, indicating threat to life or a serious crime in progress, are the top two categories of calls with immediate dispatch. Three lower priority categories are dispatched in order as quickly as possible when no higher priority calls exist. Average response times for these lower categories range from 23 to 83 minutes.

Source: City of San Diego Police Department

Percent of Fire/EMS responses where the initial emergency unit responding arrived within 7 minutes and 30 seconds by fiscal year quarter

Includes responses in all categories of calls in San Diego that are for treatment of medical patients and control of small fires. The time is measured from phone pickup at Fire dispatch to when the first unit arrives at the scene of the emergency.

Source: City of San Diego Fire-Rescue Department

Decrease ratio of drowning to beach attendance

According to the U.S. Lifesaving Association (USLA), the chances a person will drown at a beach protected by USLA-affiliated lifeguards is 1 in 18 million. SDFD Lifeguard Division tracks daily beach attendance and the number of drownings. This metric shows annual beach attendance at guarded San Diego City beaches. No drowning fatalities occurred in these years.

Source: City of San Diego Fire-Rescue Department

Decrease cost/loss index benchmarked against similar agencies

The Fire Cost/Loss Index takes into consideration the department's operating budget in relation to the City of San Diego population and the cost of property and contents damaged or destroyed as a result of a fire incident.

Cost/Loss index (actual department budget plus fire loss per capita) by fiscal year quarter

Source: City of San Diego Fire-Rescue Department

Increase percentage of fires confined to area/room of origin

A fire is confined to an area/room of origin when the fire does not spread to multiple areas of a structure. This metric shows the percentage of structural fires that were reported as confined.

Percent of structure fires confined to room or area of origin by fiscal year quarters

Source: City of San Diego Fire-Rescue Department

Reduce total number and per-capita rate of Part I crimes

The Department of Justice Uniform Crime Reporting (UCR) program collects information on certain crime types from law enforcement agencies throughout the United States. These crimes, called Part I Crimes, are used to measure crime nationwide. Violent crimes included are murder, rape, robbery and aggravated assault. Property crimes included are burglary, larceny, and motor vehicle theft.

Part 1 crime totals by fiscal year

Source: City of San Diego Police Department

Part 1 crime rates per 1,000 residents by fiscal year

Source: City of San Diego Police Department

Increase Part 1 crime clearance rates

Crime clearance rates compare the number of clearances during the period to the number of crimes during the period. Crimes can be cleared by arrest or exceptional means, following UCR guidelines.

Percent of crimes cleared by fiscal year

Violent crimes included are murder, rape, robbery and aggravated assault. Property crimes included are burglary, larceny, and motor vehicle theft.

Source: City of San Diego Police Department

Decrease average wait times for 911 calls

Average wait times for 911 callers have decreased over the past few months following improvements to dispatch operations and recruitment. Wait times had been higher due to a number of factors, including a decrease in budgeted and actual dispatch positions, an increase in 911 call volume, and an increase in call capacity from the addition of new lines.

Average 911 call wait times monthly for FY 2017

Source: City of San Diego Police Department monthly Communications Division reports

Increase community policing efforts

The men and women of the San Diego Police Department work together in a problem-solving partnership with communities, government agencies, private groups, and individuals to fight crime and improve the quality of life for the residents and visitors of San Diego.

Neighborhood Watch is a community partnership program involving regular meetings that are held monthly in neighborhood communities to discuss public safety and quality of life issues. Many Neighborhood Watch groups utilize Nextdoor.com as a conduit of communication to address crime awareness and prevention. There are currently over 775 Neighborhood Watch groups throughout the City of San Diego.

Crime Stoppers is a countywide program that allows residents to provide anonymous tips that help law enforcement fight crime.

Community
meetings

546
Q3 FY 2016

Crimestoppers
cases solved

47
Q3 FY 2016

Nextdoor.com
users

92,218
As of March 31, 2016

Facebook
likes

56,626
As of June 29, 2016

Instagram
followers

2,224
As of June 29, 2016

Twitter
followers

24,600
As of June 29, 2016

Sources: City of San Diego Police Department; Crime Stoppers Annual Report

Repair 1,000 miles of streets in five years

As part of his pledge to make street repair the City's top infrastructure priority, Mayor Kevin Faulconer promised the City would repair 1,000 miles of streets by 2020.

Miles of streets repaired as a percentage of the Mayor's 1,000-mile goal

Miles of streets repaired by fiscal year

Included are miles of overlay, slurry seal, and concrete repair plus road repair related to capital projects such as water and sewer pipeline replacement and utilities undergrounding.

Note: Street repairs are measured in ‘repair miles,’ which account for both the length and width of streets. Fiscal year 2014 is the first full fiscal year comprehensive repair data is readily available. For more detailed information, see streets.sandiego.gov

Source: City of San Diego Transportation & Storm Water Department

Invest 50 percent of year over year major general fund revenue growth in infrastructure

Upon taking office, Mayor Faulconer pledged to dedicate at least 50 percent of major General Fund revenue growth to fund investments in infrastructure throughout all San Diego communities.

This investment has supported streets, sidewalks, storm water, fire stations, ADA compliance, park and recreation facilities, and libraries.

Percent of major General Fund revenue growth committed to infrastructure

The four major General Fund revenue sources supporting this investment commitment include property tax, sales tax, transient occupancy tax (TOT), and franchise fees.

Source: City of San Diego Financial Management Department

Improve the quality and timeliness of project delivery

Capital Improvement Program (CIP) projects address a wide variety of infrastructure needs, including street repair, maintenance of the water and wastewater systems, and upkeep of City buildings and parks.

To make delivery of CIP projects more efficient and effective, the City has initiated more than 20 process improvements and streamlining measures. Two key indicators that measure the effectiveness of these efforts are the length of time it takes to award a contract and the on-time delivery of CIP projects.

Percentage of CIP projects delivered on baseline Project Charter schedule

70%

Fiscal year 2016

actual

80%

Fiscal year 2017

target

Source: City of San Diego Public Works Department

Average number of days to award contracts

94

Fiscal year 2016

actual

90

Fiscal year 2017

target

Source: City of San Diego Public Works Department